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A FRAMEWORK THAT TURNS BRAND STRATEGY INTO CREATIVE DECISIONS

Better creative doesn’t start with better ideas, but knowing what to reject.

A three-phase approach to your brand through a single touchpoint

01

DIAGNOSIS

02

STRATEGY

03

CREATIVE

04

DELIVERY

DIAGNOSIS

Most briefs tend to outline symptoms instead of addressing the core problem. Prior to starting any creative or strategic efforts, it's essential to consider the entire context: the business goals, audience decision-making processes, and real market gaps.

01

SITUATION ANALYSIS

Understanding the current situation before starting work is crucial. It involves identifying what works, what doesn't, and clarifying the goals in the brief, as these influence every decision.

02

AUDIENCE RESEARCH

Understanding how an audience makes decisions, beyond just identifying who they are. It's about distinguishing between messaging that simply reaches people and messaging that truly motivates them.

03

COMPETITOR ANALYSIS

Understanding the true market space is crucial. Positioning without this insight is merely guesswork, not a viable strategy.

STRATEGY

Identifying the challenge is just the beginning; the real impact comes from a strategic plan. Shaping positioning, developing a solid messaging framework, and defining channel roles before the creative process begins. The resulting brief after this stage is more refined than the initial one.

01

POSITIONING & PLATFORM

Your brand's core identity sets it apart, making it the ideal choice for customers seeking something unique. The key strategic idea supports all creative decisions, whether it’s a long-term brand position or campaign focus.​

02

MESSAGING FRAMEWORK

The language your brand employs consistently at every touchpoint, from captivating campaign headlines to engaging product descriptions, is essential for creating a strong identity.

03

CONTENT STRATEGY

Channel roles, content types, and cadence are established prior to production. Each piece of content is assigned a specific purpose rather than simply filling a schedule.

CREATIVE

After establishing the strategy, it’s time to move into concepting, ideation, and producing brand and campaign materials across motion, social, and digital channels. Centralised production eliminates delays, ensuring seamless alignment from planning to delivery. 

01

CAMPAIGN CONCEPTING & ART DIRECTION

The campaign idea and visual direction unify the campaign. Concepting develops the core idea for all formats and audiences. Art direction ensures consistency from concept to final asset across channels and formats.

03

MOTION GRAPHICS & ANIMATION

In-house motion graphics and 2D animation cover campaign films, social videos, product explainers, and brand content, all produced quickly with consistent visual direction from start to finish.

02

DESIGN AND PRODUCTION

All visual assets include key visuals, landing pages, EDM designs, and social content designs. Each is tailored to its format based on the campaign concept, ensuring consistent and unified messaging.

04

SOCIAL CONTENT AND PERFORMANCE CREATIVE

Platform-native content and ads for web, Instagram, TikTok, Facebook, and LinkedIn are structured to ensure consistency throughout the campaign. Performance creatives are designed for testing, allowing for quick production and updates based on results.

DELIVERY

Once the campaign is launched, focus shifts to evaluating how the creative performs in the market. We analyse landing pages, content, and assets based on real-world performance, then provide iterations and refinements based on the insights we gain.

01

CAMPAIGN CREATIVE REVIEW

Decisions based on live data from paid social, GDN, and traffic creative across all active channels.

02

CREATIVE ITERATION AND PRODUCTION

New creative variations and content updates are made based on live performance data. Brand assets are revised across social media, paid ads, and email according to audience engagement, maintaining relevance without starting over.

03

LANDING PAGE OPTIMISATION

Enhancing the design, layout, and copy of landing pages based on conversion data is essential. The landing page often determines the success or failure of a campaign, and even minor creative adjustments can significantly affect performance.

Selected Collaborations

Xero logo
DECORTE_True Beauty logo - client collaboration
Hoya_Corporation logo - client collaboration
ocera logo-01.png
clarins logo - client collaboration
ZP-Therapeutics logo - client collaboration
DBS_Bank logo - client collaboration
WildBrain Studios Logo
Xepa logo - client collaboration
MAybank  logo - client collaboration
Roche_Logo_800px_Blue_RGB_Roche_Logo_RGB
National Library Singapore NLB logo - client collaboration
MoE  logo - client collaboration
Kose Sekkisei  logo - client collaboration
SkyWorld logo - client collaboration

SEE ALL WORK FOR

CarmenTan_CD_Portfolio2026_OC.png

Build your brand from the ground up

CarmenTan_CD_Portfolio2026_KPYS.png
KOSÉ_Corporation_logo.png

Build your brand from the ground up

CarmenTan_CD_Portfolio2026_END_edited.jpg

Let’s
Connect

Based in Melbourne

 

Open to senior creative roles, direct engagements, and remote work.

© 2026 Carmen Tan · Brand & Creative Strategy · Melbourne

Email

carmentan.art@gmail.com​​

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